FAQ
Where is Ferro FORME based?
Ferro FORME is based in Los Angeles, California. Every order ships from our LA facility.
Where are Ferro FORME pieces made?
Ferro FORME pieces are designed in Los Angeles. Most of our 100% cotton collections are made in Los Angeles while others are made by partners who have been carefully selected and vetted from around the world.
What sizes does Ferro FORME carry?
Ferro FORME carries sizes S through XL, depending on the style. Our pieces are designed to fit true to size in four-way stretch fabric — most women wear their usual size. See our Size Guide for full measurements and fit notes by category.
What if I'm between sizes?
Size up. Our seamless compression styles sit close to the body by design, so if you want more coverage or a looser feel, the larger size is the right call. Still unsure? Email us your measurements and the style you're considering and we'll tell you which size to order.
Where do you ship?
We ship across the United States and internationally to the United Kingdom, Germany, France, Italy, Australia, and the United Arab Emirates. Prices display in your local currency at checkout.
How long does shipping take, and what does it cost?
United States — 5–7 business days. $6.90 standard, or free on orders over $75.
United Kingdom & European Union — 7–14 business days. From $19.90, or free on orders over $200.
Australia — 10–18 business days. From $24.90, or free on orders over $250.
United Arab Emirates — 10–18 business days. From $27.90, or free on orders over $250.
International rates vary by parcel weight and are calculated at checkout.
Will I pay customs duties or import taxes?
International orders may be subject to import duties, VAT, or customs fees charged by your country. These are not included in your order total and are collected by the carrier or customs authority on delivery. Ferro FORME cannot calculate or prepay these charges. Please check your local import rules before ordering.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Final sale items, socks, and underwear are not eligible for return. Return shipping is the customer's responsibility, and international duties or taxes already paid are not refundable.
How do I care for my Ferro FORME pieces?
Machine wash cold on a gentle cycle with like colors. Lay flat to dry. Do not bleach or tumble dry. Proper care significantly extends the life of your pieces.
Do you offer gift cards?
Yes. Ferro FORME digital gift cards are available in multiple denominations and delivered by email.
How do I contact Ferro FORME?
Email us at Contact@ferroforme.com. We respond within 1–2 business days.